Designing for Use: Customer Lookup

I’m working on a Point-of-Sale like project for a retailer that needed a simple form to qualify a customer at the beginning of an order. It is often helpful for the service associate to review a customer’s past order history and allows them to skip the step of capturing contact info all over again.

Keep reading »

InfoPogo: Scratching the surface

A few weeks ago I was contracted by the guys at Infopogo.com to give their prototype some design love. If you haven’t seen it yet, InfoPogo is a research tool that searches census, demographic, housing, crime, and a whole bunch of other public data (don’t let me trivialize it, it’s much more than that) by US regions.

The InfoPogo guys have big plans for the application, including making improvements on the other planes of User Experience, but for now, a bit of improvements on the surface would go along way.

Keep reading »